Careers

Roles and Responsibilities:

• Role and Responsibilities
• • Serve as the primary point of contact for assigned clients
• • Build and nurture strong, lasting relationships through regular communication and engagement
• • Coordinate with internal teams to manage project timelines and client feedback
• • Resolve client issues efficiently and effectively while maintaining a positive client experience
• • Identify upselling or cross-selling opportunities within existing accounts.
• • Use Customer Relationship Management (CRM) tools to log all client interactions, segment leads, and manage communications.
• • Escalate unresolved concerns and collaborate with internal departments to deliver effective solutions.
• • Ensure timely and consistent follow-ups through email, SMS, or phone.
• • Demonstrate strong verbal and written communication skills in all interactions.
• • Lead client onboarding processes, ensuring a smooth and informative experience.
• • Develop client retention strategies focused on relationship-building and service excellence.
• • Handle inbound and outbound phone calls with clients and prospects in a professional, courteous manner.
• • Act as a liaison between clients and internal departments to resolve challenges efficiently.
• • Document all customer activities, appointment requests, and customer interactions with real estate professionals in our CRM software.

Requirements:

• Requirements
• • Completion of a graduation (degree in Marketing is ideal).
• • 1 to 3 Years of experience in Client relations and coordination.
• • Experience within the real estate industry would be an asset.
• • Excellent written and verbal communication skills.
• • Excellent customer service skills.
• • Previous experience working with CRM tools preferred.
• • Excellent communicator in English (and speaking Hindi is good to have)

Location:

Remote

Drop your CVs to[email protected]